CUSTOMER SERVICE
Orders
Here at Green Pocketbooks we want to make your shopping experience fun and convenient. Online orders can be placed 24 hours a day, 7 days a week. Phone orders can be placed during business hours of 9am-4pm EST Monday through Friday.
Contact Information
Green Pocketbooks & Accessories
74 Tallmadge Trail
Miller Place, NY 11764
Phone: 631-926-4725
Phone: 631-926-3653
Payments
We accept paypal. We also accept money orders and cashier check. Customer privacy and security is important to us, please be assured that all payments made trough our site are 100% secure, and at no time will your personal information be shared with anyone.
Shipping
All orders under $75.00 incur shipping charges based on your total, please see chart below:
Up to $39.99 $5.95
$39.99-$59.99 $8.95
$59.99-$74.99 $10.95
$75.00 and up FREE
Returns and Exchanges
We would like to make your shopping experience with us satisfying. If for any reason you need to return your item, you will be offered a refund, exchange or credit. Please follow the following instructions to facilitate a return:
- Please notify us at 631-926-4725 within 10 business days of receipt of order and we will give you a Return Authorization Number
- Items must be received in new condition, with all tags/packing attached.
- We must receive it within 10 business days from issuing the RAN, upon receipt of item, we will inspect it and issue the refund/exchange/store credit as requested.
- Shipping charges will not be refunded and are the responsibility of the customer.
